Our Full Service Guarantee means your tax expert will find every dollar you deserve.Testimonials are based on TurboTax Online reviews from tax year 2021 as well as previous tax years.Actual connection times and availability may vary. to 6 p.m., ET, Monday to Friday (except holidays). After May 1, English and French hours of operation will be 9 a.m. ET for French during tax season (from February 20 to May 1, 2023). to 12:00 midnight ET, 7 days a week for English, and 9 a.m. TurboTax experts are available from 9 a.m.All prices are subject to change without notice. TurboTax Online prices are determined at the time of print or electronic filing.Includes field audits through the restricted examination of books, but does not include the "detailed financial audit". Does not include GST/HST and other non-income tax audits and reviews unless the issues are ancillary to the income tax review itself. Internet connection and acceptance of product update is required to access Audit Defence.Over the past 5 years, more than 24M returns have been electronically filed (using NETFILE) with TurboTax based on CRA NETFILE reporting.Support availability subject to occasional downtime for systems and server maintenance, company events, observed Canadian holidays and events beyond our control. Intuit reserves the right to limit each telephone contact. For Basic, Standard, Premier, Home & Business, Deluxe Online, Premier Online, and Self-Employed Online, technical support by phone is free.Read more on the Intuit website or contact us if you need additional support. You can continue to maintain your books in QuickBooks Desktop while you complete the setup of your QuickBooks Online company. When you move to QuickBooks Online, your QuickBooks Desktop file is left unchanged. Alternatively, you can move to QuickBooks Online. This will also ensure that you receive the latest security patches and updates. To continue receiving support and access to add-on services, you may need to upgrade to the latest version of QuickBooks Desktop. Discontinued versions won’t receive the latest security patches and updates. However, you won’t be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks Desktop. If you don’t use any of the add-on services, your product will continue to work for you. Products affected by service discontinuation after October 3, 2023: QuickBooks Premier Accountant Edition 2020.QuickBooks Desktop Premier 2020 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail).Products affected by service discontinuation after May 31, 2023: If you receive any security updates before this date, be sure to install them. You also won’t receive critical security updates starting June 1, 2023. Service discontinuation means that you won’t be able to access QuickBooks Desktop Payroll Services, Live Support, Online Backup, Online Banking, and other services through the software after May 31, 2023. This includes all 2020 versions of QuickBooks Desktop Pro, Premier, and Enterprise Solutions v20. When does service discontinuation happen?Īfter May 31, 2023, access to add-on services will be discontinued for Windows. This policy affects the availability of add-on services for your desktop product and may require you to upgrade or move to QuickBooks Online. If you’re using QuickBooks Desktop 2020, you need to be aware of the service discontinuation policy. Published on: By: Gorfine, Schiller & Gardyn QuickBooks Desktop 2020 Service Discontinuation: What You Need to Know
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